Privacy Policy

Last Updated: 27 July 2026

At Avanta Health Care, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services.

Information We Collect

We may collect personal information including:

  • Full name

  • Phone number

  • Email address

  • Residential address

  • Health and support-related information

  • NDIS details (where applicable)

  • Information submitted through our contact forms

How We Use Your Information

We use your information to:

  • Provide and manage our care services

  • Respond to enquiries and support requests

  • Communicate important service updates

  • Improve our services and website experience

  • Meet legal and regulatory obligations

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information. Information may only be shared with:

  • Healthcare professionals involved in your care

  • Government agencies where required by law

  • Service providers assisting us in delivering our services

  • Regulatory authorities when legally required

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our systems and processes are designed to maintain the confidentiality and security of your information.

Website Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request the removal of personal information where legally permitted

  • Withdraw consent where applicable

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Avanta Health Care